IVR - Audio Services
Our IVR offer spans a wide variety of number series to suit all forms of telephone contact, ranging from local area numbers, to free-phone and billed number series with a full range of tariffs.
IVR services are mainly used for billed information and entertainment services. Other common uses are fund raising, voting services and customer care numbers.
Any IVR solution can be easily added to be a part of a contact center solution, so that all aspects of a call can be used through the same first option when calling in or prior to a transfer of a call.
Through a stable and modern platform, our IVR system is fail-safe and competent to deal with high volumes, even with peaks of traffic such as voting. Let us handle your phone number needs, giving you the best of both worlds: quality and value for money.
Did you know that premium rate numbers in Finland have amongst the best pay-outs in the world?
Our range of IVR and audio services:
- 0600/0700/0800 service number management
- Extensive traffic capacity for call handling
- Reliable technical delivery
- Complete digital recording studio and ready made speakers
- Exhaustive reporting and analysis of calls
- Recording of speakers
